Following a Fusion21 mini competition in June 2017, Fieldway was appointed by Your Housing Group to complete 4,000 Electrical Installation Condition Reports across its geographical areas.
The programme included rectification of C1 and C2 observations identified during inspections. Fieldway worked with YHG representatives to plan monthly address releases, enabling resources to be managed around changing workloads. Residents received appointment letters explaining the inspection process and providing contact details. Works were completed in accordance with BS 7671, with consumer units upgraded where required.
What we did
Fieldway completed 4,000 electrical installation condition reports across Your Housing Group’s geographical areas.
Specifications
- C1 observations
- C2 observations
- BS 7671
- Consumer unit upgrades
- 17th Edition Wiring Regulations
- Electrical inspection and testing
Project Overview
EICRs
4000
Client homes
28000
+
Key remedial categories – C1 and C2
2
Appointment letters explained the checks being carried out, what residents should expect and how to contact Fieldway if the appointment was inconvenient.
Resident Care and Communication
Clear appointment information helped residents understand the electrical inspection process.
Monthly address releases enabled Fieldway to plan engineers around peaks and troughs in workload. The coordination team managed resident communications and appointment information throughout the programme.
Innovations, Challenges, Solutions
The programme required careful resource planning across a large and geographically dispersed portfolio.
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